UMKC Tutoring provides free tutoring assistance to all UMKC students. We're dedicated to guiding each student through difficult material — from understanding big concepts to developing learning strategies and tools so you can retain information and solve problems on your own. Call us for help scheduling appointments or joining drop-ins at 816-235-1179.

Fall 2024 Tutoring Hours
Check RooLearning+ for the Tutoring schedule

All tutoring drop-ins and appointments will take place in ASSC Room 236

What is UMKC Tutoring?

UMKC Tutoring is a CRLA certified program that offers free one-on-one tutoring to UMKC students for many courses from a variety of subjects. Our peer tutors can help you understand important concepts, figure out the best way for you to study, and more!

Visit our Supported Courses page to see the full list of specific courses we currently support. Ready to schedule an appointment or join a drop-in session? Use the icons above! Need more information first? Check out the sections below for more information and additional resources!

For questions or concerns, as well as questions about RooLearning+, please contact us by phone at 816-235-1179, or by email at umkctutoring@big5vn.com. Follow @UMKCSIandTutoring on Instagram to stay up to date with fun features, posts, and announcements!


What is a UMKC Tutor?

  • Students who have received a B+ or higher in the courses they support
  • Assist students on a one-on-one, personalized level
  • Help students build strong and effective study skills
  • Encourage critical thinking
  • Engage in regular professional development

Apply to be an SI Leader or Tutor

If you are interested in joining our team as a Supplemental Instruction (SI) Leader or Tutor, see the video below for more information about each role!

UMKC Tutoring Instructions, Information & Resources

Scheduling Appointments

Schedule your 30- or 60-minute, one-on-one consultations through RooLearning+. You must sign up at least 24 hours before the appointment time. While we offer 30-minute appointments, we highly recommend you schedule 60-minute appointments. To do so, you will need to schedule two back-to-back 30 minute appointments in RooLearning+. Please note students are limited to scheduling a maximum of 60-minutes in a day and a maximum of 3 hours per week. However, there is no limit to attending drop-in hours.

Once you’ve scheduled your appointment, you will receive a confirmation email. If you’ve scheduled an online appointment, your tutor will also follow up with an Outlook calendar invite, which will include the link to join the tutoring session.

To ensure the quality of our tutoring, all online appointments will be recorded by the tutor.

For questions about making appointments or understanding how we use RooLearning+ for tutoring, please contact us at 816-235-1179 or umkctutoring@big5vn.com.

Learn how to use the RooLearning+ website (PDF)

Learn how to use the RooLearning+ phone app (PDF)

Sign up on RooLearning+

Missing Appointments

Students may miss a total of 3 scheduled appointment hours per semester without being penalized. After a student misses 3 scheduled appointments, they will be unable to schedule tutoring appointments for the remainder of the semester. However, they will still be able to work with us on a drop-in basis.

Canceling Appointments

If students need to cancel an appointment, we ask that they do so at least 3 hours prior to the scheduled appointment time. If the appointment is canceled with less than 3 hours notice, it will be considered a missed appointment and follow our missed appointment policy.

The Tutoring space is currently under renovation until Fall 2025. Please visit our app, RooLearning+, or visit the website at umkc.tedu.app/student to view the drop-in tutoring schedule.

NetTutor is a free service separate from UMKC Tutoring that offers students a variety of modes to get help online (UMKC SSO login required). You can communicate with tutors via chat, audio or audio-video connection. Unlike UMKC Tutoring, NetTutor is not staffed by UMKC students.

Please note: For best performance, use Google Chrome or Mozilla Firefox. Pop-ups must be enabled in your browser. To see if your browser will work, you can also run a compatible browser test.


Here are a few helpful links to get started with NetTutor:

Watch an introduction to NetTutor

Learn how to use NetTutor

See the NetTutor schedule (please note: times are listed in Eastern Time)

Go to NetTutor


Troubleshooting for NetTutor

If you are having trouble using NetTutor, here are ways to get help:

  • Customer Support Request Link: In the NetTutor system, there is a customer service support link where you are taken to a form to fill out. A customer service representative will respond as soon as possible.
  • Emailing Customer Service: You can also email customer service at support@linksystems.atlassian.net.
    • Be sure to include your name, UMKC SSO and list University of Missouri-Kansas City as the institution. In your message, please be as specific as possible about the issue you are experiencing.
  • Calling Customer Service: You may also call NetTutor (813-674-0600 extension 204) Monday through Friday, 8:00 a.m. to 4:30 p.m. CST.